Jennifer Downer

"Best claim service ever!!! The ladies in the office & Ms Downer are very friendly, professional and have a wealth of knowledge about insurance and claims too! By far the best customer service around!!!"

"Very helpful and answered all the questions that I had. Very professional staff."

"Elizabeth was super helpful when I called! Keep up the good work!"

"Great agent!"

"Wanted to Thank Elizabeth Ott for explaining my coverages to me. I didn't understand a lot of them but she spelled everything out and now I feel like a professional myself😂 thank you Elizabeth!"

"Elizabeth Ott was very helpful! Sweet young lady and very knowledgeable!"

"I had the pleasure of meeting one of the nicest customer service reps at this location. Danielle greeted me as soon as I walked in the door & she assisted me with my questions & concerns about my policy. She even went into detail to explain the differences of comp. & collison. She was polite and helpful in every way. I am glad to do business at this Lenoir City location. Thanks ladies for all your hard work."

"Service was amazing the lady Danielle was so nice and helped in every way and answered all my questions"

"The lady Danielle was really helpful about my car insurance quote. When I can get insurance I would go here."

"Very friendly staff, and a great agent."

"Thank you to Elizabeth for the help getting me all set up"

"Danielle was wonderful to work with and answered all of my questions! Very professional and attentive!"

"Good"

"I don't normally do reviews but I just had to come make one because of how awesome and professional Elizabeth Ott was in assisting. Top Notch Customer Service. Jennifer Downer found A+ employee!"

"Great service and friendly people."

"Jennifer Is A Great Person and Does Good Business and She Has A Great Staff 10/10 Recommended!!!"

"This my mom I love her she great person I love you mom ❤️❤️❤️"

"She is a great agent 💯 she so good to her employee’s"

"She is a great agent she treats her employees great 5/5 💯"

"Jennifer and her employees are attentive, courteous and most of all professional! Their customer service is second to none in my experience. In particular Christin Hoskins has gone above and beyond to make sure I was taken care of and satisfied.I would not hesitate to recommend them!"

"Great person awesome service would recommend"

"She just a great agents awesome service best ive had in a while thank you 5/5 💯 she does everything"

"Very professional great response time and a big help with my claim!"

"Awesome help with my claim!"

"Helped alot on my claim thanks so much very appreciated 💯 very good service and was very professional keep the good work"