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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Neff

October 7, 2024

5  out of  5
rating by Stephanie Neff
"Very nice and quick response."
We responded:
"Thank you for the review Stephanie!"
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Teresa Torok

September 27, 2024

5  out of  5
rating by Teresa Torok
"Nice people in the office"
We responded:
"Thank you Teresa ! We appreciate your review!"
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Jennifer Tallent

September 27, 2024

5  out of  5
rating by Jennifer Tallent
"The friendliest staff! I adore this team! From the first few seconds I I had walked through their door I was treated as they had known me for years! I highly recommend!"
We responded:
"Thank you for the kind words. We appreciate your support!"
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Chad King

September 19, 2024

1  out of  5
rating by Chad King
"Rude and upmost unprofessional."
We responded:
"I am unsure what the issue is, but I confirmed you aren’t a customer of ours. I am happy to discuss the concerns with you. My team and I are always available to assist. Please feel free to reach out to me personally. "
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Benita Hamby

September 16, 2024

5  out of  5
rating by Benita Hamby
"Good cust serv. And friendly"
We responded:
"Thank you for this awesome 5 star review!"
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Luke Roberts

September 5, 2024

5  out of  5
rating by Luke Roberts
"Great customer service!"
We responded:
"Thank you so much for the review!"
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Nathan Tucker

August 30, 2024

5  out of  5
rating by Nathan Tucker
"The staff were very helpful and friendly!"
We responded:
"Thank you Nathan !"
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David Martin

August 30, 2024

5  out of  5
rating by David Martin
"I couldn’t be more satisfied with my service. The staff goes above and beyond . I’m glad they are on my team !!"
We responded:
"Thank you David ! We appreciate you !"
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john martin

August 27, 2024

5  out of  5
rating by john martin
"Highly recommend, great people and great customer service ."
We responded:
"Thank you for the review!"
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marlee arden

August 27, 2024

5  out of  5
rating by marlee arden
"Awesome to work with. Would 10/10 recommend!"
We responded:
"We appreciate your review!!"
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Debra Rankin

August 19, 2024

5  out of  5
rating by Debra Rankin
"Very accommodating and helpful in times of disaster or just everyday needs. Always there, a good neighbor!"
We responded:
"Thank you for your kind words and review!! "
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Katie Martin

July 5, 2024

5  out of  5
rating by Katie Martin
"Definitely recommend!!!!!"
We responded:
"Thank you Katie !"
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Ally Roberts

July 5, 2024

5  out of  5
rating by Ally Roberts
"The girls there are always very helpful and quick to resolve a problem if you have one, definitely recommend using Jennifer Downer!"
We responded:
"Thank you Ally for your review!"
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Kelly West

July 5, 2024

5  out of  5
rating by Kelly West
"Hannah provided wonderful customer service and was eager and willing to help with all of our needs and questions!"
We responded:
"Thank you Kelly for your review!"
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Amy Martin

July 5, 2024

5  out of  5
rating by Amy Martin
"Great service!"
We responded:
"Thank you Amy for your review !"
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Clayton West

July 5, 2024

5  out of  5
rating by Clayton West
"Very helpful and efficient, definitely recommend using them!"
We responded:
"Thank you for your 5 star review!"
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Connie Banks

June 25, 2024

5  out of  5
rating by Connie Banks
"Danielle at the Lenore city office. It's truly amazing. I don't know what I would do without her. She's always there 2 help me when I need and 2 try to get me the best rates as possible. She calls me keeps me posted. On all things going on. She has amazing customer service. A sweet personality when I call. I never want to deal with anyone but her she's truly amazing. I would probably go somewhere else if she didn't work there anymore.!"
We responded:
"Thank you for your review ! Danielle is truly an asset and we are lucky to have her on our team! We appreciate your business!"
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Marissa Sexton

March 2, 2024

5  out of  5
rating by Marissa Sexton
"Such amazing and helpful lady :)"
We responded:
"Helping people is what I enjoy and you are a wonderful mother and friend, and I appreciate your business and this review !"
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Aliyah Stone

February 28, 2024

5  out of  5
rating by Aliyah Stone
"I love this lady so much she so nice"
We responded:
"You are too kind and I appreciate the 5 star review! "
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William Smart

December 20, 2023

5  out of  5
rating by William Smart
"Our 1 yr old Samsung refrigerator filter froze in the middle of the night and cracked causing a flood in our kitchen, dining room and entry hall. I called Jennifer and she thought we could have water under our tile & hardwood. She sent Restoration101 out immediately and they did find water under the tile & hardwood. Working with Jennifer & Restoration101 the damage was mitigated and our home was restored to better than new. We are completely satisfied and if not for Jennifer we would have left the water under the flooring and had bigger issues down the road. Thanks Jennifer!"
We responded:
"Thank you for your review! So glad it all turned out so nicely for you !"
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Tracy Taylor

November 28, 2023

5  out of  5
rating by Tracy Taylor
"Great experience with every communication."
We responded:
"Thank you, Tracy! We appreciate you !"
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Coco Washington

November 13, 2023

5  out of  5
rating by Coco Washington
"If I could give this company more than 5 stars I would !! Wonderful people"
We responded:
"Thank you Coco! We appreciate your support and review !!"
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Sandi Noe

November 13, 2023

5  out of  5
rating by Sandi Noe
"Five stars are just not enough for these ladies! I would not have my vehicles with anyone else! Their customer service is awesome. I feel like I am family there. Thank you so much!"
We responded:
"Sandi, thank you for your comments and review ! We appreciate your business!!"
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Brian Johnson

November 13, 2023

5  out of  5
rating by Brian Johnson
"Great service"
We responded:
"Thank you for your review Brian ! We sure do appreciate your business!"
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Kasandra Burnette

October 31, 2023

5  out of  5
rating by Kasandra Burnette
"Great service"
We responded:
"Thank you for your awesome review !"