State Farm® Insurance Agent Jennifer Downer

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Katie Martin

July 5, 2024

5 out of 5

"Definitely recommend!!!!!"

Ally Roberts

July 5, 2024

5 out of 5

"The girls there are always very helpful and quick to resolve a problem if you have one, definitely recommend using Jennifer Downer!"

Kelly West

July 5, 2024

5 out of 5

"Hannah provided wonderful customer service and was eager and willing to help with all of our needs and questions!"

Amy Martin

July 5, 2024

5 out of 5

"Great service!"

Clayton West

July 5, 2024

5 out of 5

"Very helpful and efficient, definitely recommend using them!"

Connie Banks

June 25, 2024

5 out of 5

"Danielle at the Lenore city office. It's truly amazing. I don't know what I would do without her. She's always there 2 help me when I need and 2 try to get me the best rates as possible. She calls me keeps me posted. On all things going on. She has amazing customer service. A sweet personality when I call. I never want to deal with anyone but her she's truly amazing. I would probably go somewhere else if she didn't work there anymore.!"

Marissa Sexton

March 2, 2024

5 out of 5

"Such amazing and helpful lady :)"

Aliyah Stone

February 28, 2024

5 out of 5

"I love this lady so much she so nice"

William Smart

December 20, 2023

5 out of 5

"Our 1 yr old Samsung refrigerator filter froze in the middle of the night and cracked causing a flood in our kitchen, dining room and entry hall. I called Jennifer and she thought we could have water under our tile & hardwood. She sent Restoration101 out immediately and they did find water under the tile & hardwood. Working with Jennifer & Restoration101 the damage was mitigated and our home was restored to better than new. We are completely satisfied and if not for Jennifer we would have left the water under the flooring and had bigger issues down the road. Thanks Jennifer!"

Tracy Taylor

November 28, 2023

5 out of 5

"Great experience with every communication."

Coco Washington

November 13, 2023

5 out of 5

"If I could give this company more than 5 stars I would !! Wonderful people"

Sandi Noe

November 13, 2023

5 out of 5

"Five stars are just not enough for these ladies! I would not have my vehicles with anyone else! Their customer service is awesome. I feel like I am family there. Thank you so much!"

Brian Johnson

November 13, 2023

5 out of 5

"Great service"

Kasandra Burnette

October 31, 2023

5 out of 5

"Great service"

Mike Hensley

October 27, 2023

5 out of 5

"Excellent rates and service!!"

Nat Kerr

October 9, 2023

5 out of 5

"Great customer service"

Larry Mcginnis

July 28, 2023

5 out of 5

"Nice group of ladies!!!"

Angela Dyke

July 28, 2023

5 out of 5

"Friendliest staff, and best rates around. Danielle Neff is one of the best agents!"

Debbie Liford

July 27, 2023

5 out of 5

"Great group of ladies"

Amir Boghani

July 24, 2023

5 out of 5

"It was really very nice of her to do the things we needed the way we needed appreciate the same"

Patrick Fischer

July 6, 2023

5 out of 5

"I worked with Danielle Neff when I went into the office. She was fantastic! We set up all my insurance needs quickly and efficiently. The next day I needed some paperwork quickly to complete another task. I called and left a message and within minutes Danielle got me everything I needed. Truly happy to find an office that is here for the client and supports us at every turn."

roxanna blank

June 12, 2023

5 out of 5

"Very helpful!"

Robbie Arden

June 9, 2023

5 out of 5

"Super helpful!"

Rachel grace Perkins

May 24, 2023

5 out of 5

"Danielle was very helpful and understanding to all my questions. Thank you so much!"

Roy Munsey, CSHP, OSHP

April 7, 2023

5 out of 5

"My agent and her team are always there for me and my family. It is great!!!"

What our customers say about us...

Katie Martin

July 5, 2024

5 out of 5

"Definitely recommend!!!!!"

Ally Roberts

July 5, 2024

5 out of 5

"The girls there are always very helpful and quick to resolve a problem if you have one, definitely recommend using Jennifer Downer!"

Kelly West

July 5, 2024

5 out of 5

"Hannah provided wonderful customer service and was eager and willing to help with all of our needs and questions!"

Amy Martin

July 5, 2024

5 out of 5

"Great service!"

Clayton West

July 5, 2024

5 out of 5

"Very helpful and efficient, definitely recommend using them!"

Connie Banks

June 25, 2024

5 out of 5

"Danielle at the Lenore city office. It's truly amazing. I don't know what I would do without her. She's always there 2 help me when I need and 2 try to get me the best rates as possible. She calls me keeps me posted. On all things going on. She has amazing customer service. A sweet personality when I call. I never want to deal with anyone but her she's truly amazing. I would probably go somewhere else if she didn't work there anymore.!"

Marissa Sexton

March 2, 2024

5 out of 5

"Such amazing and helpful lady :)"

Aliyah Stone

February 28, 2024

5 out of 5

"I love this lady so much she so nice"

William Smart

December 20, 2023

5 out of 5

"Our 1 yr old Samsung refrigerator filter froze in the middle of the night and cracked causing a flood in our kitchen, dining room and entry hall. I called Jennifer and she thought we could have water under our tile & hardwood. She sent Restoration101 out immediately and they did find water under the tile & hardwood. Working with Jennifer & Restoration101 the damage was mitigated and our home was restored to better than new. We are completely satisfied and if not for Jennifer we would have left the water under the flooring and had bigger issues down the road. Thanks Jennifer!"

Tracy Taylor

November 28, 2023

5 out of 5

"Great experience with every communication."

Coco Washington

November 13, 2023

5 out of 5

"If I could give this company more than 5 stars I would !! Wonderful people"

Sandi Noe

November 13, 2023

5 out of 5

"Five stars are just not enough for these ladies! I would not have my vehicles with anyone else! Their customer service is awesome. I feel like I am family there. Thank you so much!"

Brian Johnson

November 13, 2023

5 out of 5

"Great service"

Kasandra Burnette

October 31, 2023

5 out of 5

"Great service"

Mike Hensley

October 27, 2023

5 out of 5

"Excellent rates and service!!"

Nat Kerr

October 9, 2023

5 out of 5

"Great customer service"

Larry Mcginnis

July 28, 2023

5 out of 5

"Nice group of ladies!!!"

Angela Dyke

July 28, 2023

5 out of 5

"Friendliest staff, and best rates around. Danielle Neff is one of the best agents!"

Debbie Liford

July 27, 2023

5 out of 5

"Great group of ladies"

Amir Boghani

July 24, 2023

5 out of 5

"It was really very nice of her to do the things we needed the way we needed appreciate the same"

Patrick Fischer

July 6, 2023

5 out of 5

"I worked with Danielle Neff when I went into the office. She was fantastic! We set up all my insurance needs quickly and efficiently. The next day I needed some paperwork quickly to complete another task. I called and left a message and within minutes Danielle got me everything I needed. Truly happy to find an office that is here for the client and supports us at every turn."

roxanna blank

June 12, 2023

5 out of 5

"Very helpful!"

Robbie Arden

June 9, 2023

5 out of 5

"Super helpful!"

Rachel grace Perkins

May 24, 2023

5 out of 5

"Danielle was very helpful and understanding to all my questions. Thank you so much!"

Roy Munsey, CSHP, OSHP

April 7, 2023

5 out of 5

"My agent and her team are always there for me and my family. It is great!!!"